frequently asked questions at urban body

Frequently Asked Questions

If you have a clear view about the type of treatment or the specific therapist you would like to consult, we will gladly arrange a free initial consultation for you, please feel free to call or email us and we will be happy to discuss and advise.

General Questions

Why should you choose us?

We understand that you won’t entrust just anyone with your health, wellbeing – perhaps even your career. Especially if you have been disappointed by your experiences with other clinics or have been told by experts that nothing more can be done. We know that we need to work hard to earn your trust and keep it. We understand that what you care about isn’t what we’ve done to help others – it’s how we can help you.

But we hope that our track record will give you the confidence to take the first step with us. Around 80% of our patients have come to us via recommendation from other happy patients – people who have sent their friends, family, and colleagues to us with confidence. We’d love to have the opportunity to do the same for you.

Who will Urban Body’s programs work for?

Urban Body is for anyone who wants to be active, healthy and energetic in the long term. It is particularly suitable for people who struggle with pain that stops them from living life to the full.

Do I need a doctors referral before visiting Urban Body?

No letter of referral is required unless specified by your insurance company. Self funding patients are able to self refer for Physiotherapy.

What can I expect from Urban Body?

We respect you as an individual – and understand that the “one size fits all” approach is not appropriate when dealing with the unique elements of your body.

We are 100% committed to reducing your pain, increasing your strength, mobility, flexibility, and quality of movement – and giving you your life back.

Depending on what suits you best, you will receive a personalized and treatment plan to help you achieve your goals to help you continue your progress at home.

At Urban Body, we appreciate that each person responds uniquely and differently to any treatment program and that your goals will be different to our next client so our promise to you is that we will take each person through our process at their own pace in pursuit of their own goals.

I’ve tried lots of different treatment before and nothing has worked. Does this really work?

4 out of 5 people will suffer from some sort of back pain at a point in their lives. This may come with other joint pain as a result of poor posture, injury, muscle imbalances, stress and tension.

By looking at you as a “whole” rather than one specific area, we can identify where muscle imbalances and poor posture contribute to your pain and discomfort. Taking the “whole” rather than “part” approach can have dramatic effects on your overall wellbeing.

We encourage you to read the Success Stories page and hear from others, just like you, how their experience with Urban Body has helped them get out of pain.

Will my health insurance company pay the Physiotherapy fees?
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Will my health insurance company pay the Physiotherapy fees?

Yes Urban Body is recognized as a provider for most insurance companies.  Please check your policy and give us a call to confirm.

How quickly can I expect results and how long is going to take until I see the results?

If you commit to your treatment plan you can expect to:

  • Reduce or even eliminate your aches and pains
  • Experience increase in energy levels
  • Tone your body
  • Increases in strength, flexibility, mobility and overall posture
  • Reduce your weight (if this is one of your goals)
  • Experience a huge increase in confidence
  • Introduce nutritious and healthy options to mealtimes
  • Programme your mind-set to constantly move forward towards your goal
  • Start living your life to the full

The results can vary depending on diagnosis but it is our promise that if you visit us regularly and follow our advice, you will see and feel dramatic changes.

About Our Services


We are experts in diagnosing, treating and rehabilitating all kinds of injuries and causes of pain. Our highly qualified team of physiotherapists are here to help you regain your mobility and take a step forward to optimal physical health
Physiotherapy can be an enormously important treatment modality to assist you in regaining your mobility, your time, your life.

Sports Massage

If you’re dealing with an injury, heavy training period or just simply experiencing back pain from long periods of sitting in front of a computer at work, we can provide specific massage therapy to help alleviate your aches and pains. Designed to help you regain your mobility, sports massage incorporates various hands-on massage techniques which will alleviate muscle or tendon pain of any stress placed on bones and joints.

Biomechanical Running Assessment

A biomechanical running assessment involves filming your running technique with a  camera and analysing it to allow our expert physiotherapists to highlight biomechanical errors and in-efficiencies in your running gait. In addition to this our physiotherapists will perform a functional movement analysis; this is a series of movements that highlight mechanical faults that often cause running injuries. From this information we will develop a bespoke rehabilitation program including strength and conditioning, mobility, running cues and running drills. In addition to this we will send you copy of your video to help review your progress and see where you can improve your movement.

Have a Different Question?

Email us anytime

Or call — 0121 270 6045

We help people aged 50+ stay healthy, mobile, and active, live free from painkillers

and do the things they love.

Free assessments available 

0121 270 6045

79 - 183 Warwick Rd, Olton, Solihull. B92 7AW